Interest-only HELOC risks and benefits

If your forbearance is approved as part of an agreed-upon plan with your servicer, they should report it to the credit bureaus as “current” or as being in a forbearance plan, which typically does not negatively impact your credit score. However, if you were already late on payments before the forbearance was granted, those late payments would have already damaged your credit.

Customer service is a key differentiator. Credit unions consistently rank higher in customer satisfaction surveys. They are member-focused and often provide a more personalized, community-oriented experience. Banks, especially large ones, can feel more impersonal and bureaucratic, though they may offer more robust 24/7 digital support.

The primary advantage is access to a large amount of cash at a relatively low interest rate compared to other financing options like personal loans or credit cards. Since the loan is secured by your home, the interest rate is typically lower than unsecured debt.

An escrow surplus occurs when there is more money in the account than is needed to cover the projected bills. If the surplus is over a certain threshold (usually $50), the lender is required by law to send you a refund check. If the surplus is smaller, the amount may be credited back to your escrow account, potentially lowering your future monthly payments.